One connected platform for European waste operators.
smart!matics NG connects route planning and live optimisation, dispatch, drivers, vehicles, containers and operational records. It supports commercial and municipal waste services, including country-specific workflows within one shared system.
FCC Environment CEE, which operates in seven countries, has chosen smart!matics NG as its group platform.
smart!matics NG is in daily use at waste operators in Germany, Austria and Switzerland.
- Veolia Umweltservice
- FCC Environment
- Drekopf
- Parts of Remondis
smart!matics NG: one platform for two operating models.
Commercial and municipal waste services follow different routines. smart!matics NG supports both on the same technical foundation.
Commercial & industrial waste operators
Manage container movements, collection orders, weighing data and subcontractors with a live view of daily operations.
Explore commercial waste operations
Municipalities & public service providers
Plan recurring collection services, guide drivers, respond to disruptions and document each completed activity.
Explore municipal waste servicesKeep control when the plan changes.
A missed collection, vehicle breakdown or urgent job can disrupt a full day. smart!matics NG gives dispatchers a live view of the operation and lets them adjust routes and assignments from one system.
Plan around real operating constraints
Build fixed, recurring and on-demand routes around vehicle capacity, service times, opening hours and collection rules.
Keep dispatch and drivers in sync
Send new jobs, route changes and instructions directly to the driver app. Dispatch sees progress and exceptions as they occur.
Capture the record once
Photos, weights, signatures, exceptions and completed activities are recorded in the field and available to the office straight away.
Use data from vehicles and equipment
Connect fill levels, weighing systems, vehicle data and mounted equipment to the workflows that depend on them.
From route planning to completed service.
Create recurring, dynamic and on-demand routes using the constraints that matter in daily waste collection.
Assign work to vehicles, drivers or subcontractors and adjust the plan when conditions change.
Guide drivers through each route, share instructions and record activities directly in the vehicle or on site.
Compare planned and actual operations, check exceptions and use the data for the next planning cycle.
The core tools for day-to-day waste operations.
Route planning & live optimisation
Plan recurring and dynamic routes, include operational constraints and reassign work while routes are active.
Mobile order management
Split complex orders into workable stages, send them to the field and track their status in real time.
Driver app & guided navigation
Give drivers route guidance, job details, local instructions and a direct line to dispatch in one app.
Container & asset management
Track locations, movements, standing times, condition and service history across the container fleet.
Vehicle, sensor & weighing data
Bring vehicle data, fill levels, weighing information and equipment activity into the operational process.
Documentation & reporting
Store photos, signatures, weights, exceptions and completed services against the relevant job or route.
Manage every container movement and collection order.
Commercial waste operations combine planned services with urgent jobs, different container types and changing vehicle capacity. smart!matics NG brings the order, container, route and field record together.
- Container movements Plan and track container delivery, exchange and collection. Locations, standing times and condition remain visible throughout the asset history.
- Complex orders Split an order across vehicles or days while keeping the full job and its current status visible to dispatch.
- Weighing and service records Transfer weighing data into the process and keep digital service records ready for the next administrative step.
- Fill levels and exceptions Trigger work from fill-level data and document overfilled or incorrectly filled containers with photos and notes.
- Dynamic routing Add urgent jobs to active routes and account for collection type, vehicle capacity, weight and container handling rules.
Turn local route knowledge into a repeatable service.
Municipal collection depends on recurring routes, local driving knowledge and clear records for missed or completed services. smart!matics NG keeps that information available to dispatch and drivers.
- Route and area planning Build new service areas from address or stop data, compare route scenarios and estimate the vehicles and working time required.
- Guided municipal routes Store street-specific instructions and guide drivers along established collection sequences, including staff who do not know the area.
- Missed collections and bulky waste Add missed collections or urgent bulky-waste jobs to active routes and send the updated order directly to the driver.
- Street cleaning and winter services Record activity from sweepers, spreaders and other mounted equipment for operational review and service evidence.
- Field documentation Capture photos, notes and completed activities on site so the office can answer queries with the full service record.
Start with waste workflows that already work.
smart!matics NG includes preconfigured processes for commercial and municipal waste collection. Your project starts with structures developed through real waste operations, rather than an empty system.
Configure operational workflows, mobile steps and system connections for individual countries or business units. The platform stays consistent while each operation keeps the process details it needs.
- Preconfigured commercial and municipal processes
- Country-specific workflow configuration
- Adjustments possible during live operation
Connect the systems and equipment you already use.
smart!matics NG exchanges operational data with your existing system landscape. Orders, vehicle data, weights, sensor readings and service records reach the people and processes that need them.
Chosen as the group platform for a waste operator in seven countries.
FCC Environment CEE operates around 1,400 waste collection and special-purpose vehicles in seven countries. In 2023 the group selected smart!matics NG as its shared platform and is introducing it step by step, replacing country-specific solutions.
Read the FCC customer story
In 2023, the FCC Environment CEE Group opted for the flexible smart!matics NG Platform solution, which can be adapted to our requirements. With COUPLINK, we see a holistic solution that enables us to cover all the different areas of waste disposal across the Group in seven countries. What's more, the process modeling function allows us to meet all country-specific requirements with a single solution - we expect significant time and cost savings.
Questions before a demo.
The platform supports commercial and municipal waste services, including container logistics, household waste, bulky waste, recycling containers, street cleaning and winter services.
Yes. Both operating models use the same technical platform, with workflows configured for the relevant service, country or business unit.
Existing route and stop data can be used as a planning basis. Street-specific instructions can also be stored and delivered to drivers through the app.
The platform can exchange data with ERP and transport systems, weighing systems, vehicle data, sensors and operational equipment. The exact integration is defined for your system landscape.
Yes. FCC Environment CEE, a waste group operating in seven countries, selected smart!matics NG as its group-wide platform, with country-specific processes configured within one solution.
Drivers receive routes, job details, navigation and operational instructions. They can record photos, notes, signatures, checks and service exceptions directly in the field.
Start the digitisation of your waste operation with us.
In a personal conversation we will look at your requirements and put together a solution that fits your operation.
Tel.: +49 (0) 24 64 – 90 93 610Show us how your operation works.
Tell us what you collect, how you plan routes and which systems you already use. We will show you how smart!matics NG could fit your operation.
No generic sales presentation. The demo is based on your operating model and current system landscape.